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Group Dynamics Ch8
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Question (memorize) Answer (memorize) Informational diversity member differences in knowledge bases and perspectives Surface-level diversity demographic and physical characteristics Deep-level diversity attitudinal, belief and value difference
Question (memorize) Answer (memorize) Similarity attraction paradigm tendency to be attracted to and to like people who are similar to us in interests, attitudes, values, and demographics. Remind yourself of the rewards of interacting with diverse others. Also remind yourself of the similarities among all people. Avoid jumping to the conclusion that different others will not like you Override the tendency to distance yourself from people who are different than you. If you experience culture shock-hang in there.
Question (memorize) Answer (memorize) Social categorization paradigm-emphasizes that we categorize members according to preexisting stereotypes, leading to biased perceptions and interactions.
Improve effectiveness
Question (memorize) Answer (memorize) Be aware of and question your own stereotypes. Work to form accurate impressions Ask yourself what stereotypes you have about these people Look beyond your past experience. If you are tired, distracted, or busy be careful and don't stereotype.
Question (memorize) Answer (memorize) Challenge 1 minority group members are isolated Challenge 2 Increased turnover Challenge 3 Unconscious communications Challenge 4 Miscommunications Challenge 5 Increased conflict due to style and culture Challenge 6 Development of ingroups and outgroups. Solution 1 Create opportunities for socializing Solution 2 Solicit input from new minority members Solution 3 Create a superordinate identity Solution 4 As a group create a shared understanding o tasks, etc. Solution 5 All sides should listen. Solution 6 Talk about the group's performance and success.
Question (memorize) Answer (memorize) Multiculturalism unique cultural attributes of different cultures. Additive the idea that we should respond to diversity by working to understand and appreciate other groups and integrate diverse perspectives. Subtractive The idea that people should give up their unique cultural attributes to fit with the majority culture. What is intercultural competence? The ability to interact, effectively with people from other cultures What value is there is diversity according to the value-in-diversity hypothesis? Value in diversity hypothesis - Diversity in groups offers distinct benefits, such as greater creativity and better problem solving.
Question (memorize) Answer (memorize) Power distance In a culture the amount of respect and deference less powerful subordinate members generally give to more powerful superior members. Example in Latin American countries Uncertainty avoidance The degree to which individuals in a society feel uncomfortable with situations that are unstructured, unclear, or unpredictable. Example: Japan Individualism/collectivism The extent to which individuals in a society view themselves as individuals or as part of a group. Example US individualistic verses Japan collective Masculinity/femininity Whether a society's dominant values emphasize assertiveness and materialism (masculine) or other centeredness and quality of life (feminine)
Question (memorize) Answer (memorize) 1 Recognize and override your ethnocentrism 2 Do not demand that others assimilate 3 Learn about other cultures 4 Be aware of your own cultures influence 5 Encourage others to value diversity 6 Platinum rule-treat others the way they want to be treated.
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